Providers
Prior Authorizations
Submitting Prior Authorization Requests
Referrals
Prescription Authorization Requests
Specialty Provider Authorizations
PAR List Changes
Glucose Monitors
Claims
Submit Claims
Rebill, Correct or Update Claims
Submit a Claims Dispute or Appeal
Get Paid Faster with EFT/ERA
Refund Instructions
Contact Claims Services
Provider Resources
Provider Manual
Care Coordination
Behavioral Health
Section 1: About HPSM
Section 2: Customer Support
Section 3: Member Complaints
Section 4: Claims
Section 5: Provider Disputes
Section 6: Ancillary Services
Section 7: Utilization Management
Section 8: Provider Services
Section 9: Quality Improvement
Section 10: Health Education
Section 11: Fraud Waste and Abuse
Section 12: Privacy
Clinical Guidelines
Cultural Competency
Language Assistance Services
Language Interpreter Services
Translated & Alternative Format Member Materials
Language Documentation Requirements
Language Training and Resources
Provider Forms
Directory Search
Formulary Search
Diabetes Prevention Program
End of Life Care
Grievance & Appeals Process
Healthcare Effectiveness Data and Information Set
Home Health Care
Initial Health Appointment
Maternal Care
Medical Record and Facility Site Reviews
Member Handbooks
Pediatric Care
Potential Quality Issues
Urgent Care
Tobacco Cessation Information and Resources
Identifying Tobacco Users
Treating Patients Who Use Tobacco
Provider Education and Trainings
Vulnerable Populations
Older Adults and People with Disabilities
Provider Videos
Remote Patient Monitoring
Mental Health and Substance Use Treatment
Behavioral Health Treatment/Applied Behavioral Health Analysis
Provider Incentive Programs
Learning Lab
SB855 Training Request
HPSM Dental Providers
Join HPSM Dental
Dental Provider Payments
Covered Dental Services
Benefits of Dental Integration
HPSM Dental Mission
An Innovative Pilot Program
Patient Experience
CalAIM at HPSM
HPSM Provider News
Provider Portal / eReports
Join Our Provider Network
Provider Contacts
All Provider Tasks
Provider Portal
Log in
New account registration
If you are not yet registered for the provider portal please have your main office contact/administrator register now.
Register for the Provider Portal.
Need assistance?
If you are a provider and need assistance with your account, including:
- Password resets
- Account lockouts due to unsuccessful login attempts
- Username assistance
- Access or registration issues
Please contact Provider Portal Support at 650-616-2106 for assistance. If you do not receive the password reset email after checking your Spam or Junk folder, or if the reset link has expired, please contact Provider Portal Support and a representative can assist you with regaining access to your account.