San Mateo County ACE Program
Participant Manuals and Forms
Participant Handbook: Explanation of coverage, including healthcare services, prescription medicine coverage and more.
Quick Start Guides: If you are a new ACE Participant, the quick start guide will tell you how to start using your benefits.
Formulary: List of medicines your plan covers. Use the search form to find a covered medicine by generic or brand name, or view all medicines within a category.
Provider Directories: Combined list of all providers in the ACE network, including doctors, specialists and pharmacies.
Request a Printed Copy
If you would like a provider directory mailed to you, please send an email to [email protected] with the following information:
- Your first and last name
- Daytime phone number (in case we need to call you about your request)
- Mailing address
- Which directory you want (CareAdvantage or Medi-Cal)
The provider directory is updated every week; however there may be incorrect or new information about a provider that has not yet been updated. If you find an error, please call 650-616-2106 extension 5 (for TTY: 800-735-2929 or 711). You can also email HPSM Provider Services at [email protected].