CareAdvantage Dual Eligible Special Needs Plan (D-SNP) 2026
Over-the-Counter (OTC) Benefit
CareAdvantage by Health Plan of San Mateo provides up to $300 every year* for over-the-counter (OTC) medicines and medical supplies
So you can buy some of the OTC products you use every day, like:
- Brand-name cold, flu and allergy medications such as decongestants, cough syrup and cough drops
- Medical supplies like pain relief pills, first aid items, masks, blood glucose test strips and sterile lancets
- Dental and hygiene supplies like toothpaste, floss, denture cream, shampoo and incontinence items
- Dietary supplements such as daily vitamins, calcium, glucosamine, magnesium, melatonin and zinc
- Home diagnostic aids like blood pressure monitors, thermometers, scales and digital activity trackers
The CareAdvantage OTC benefit is also easy to use —from home or on the go!
- You get a prepaid debit card to keep and use all year — activate your card now
- Your debit card is automatically loaded with $75 quarterly (every three months)
- You can use your card at local retailers (such as Walgreens and CVS)
- You can also order from anywhere and get two-day delivery
.
Choose from four convenient ordering options:
- MyBenefits app – to get the app, either:
- Visit the MyBenefits website
- Download it from Google Play (for Android) or the App Store (for iPhone)
or scan this code with your smartphone

- Website – Order through the MyBenefits Portal
- Phone – Call 833-910-1826 (TTY: dial 7-1-1)
- Member Experience Advisors are available 24 hours a day, 7 days a week, 365 days a year
- Language support services are available at no charge
- Mail – Complete and mail in an order form (which you can download and print from the MyBenefits Portal)
For full details about the OTC benefit with CareAdvantage, see the CareAdvantage D-SNP 2026 Member Handbook.
The MyBenefits Portal makes ordering easy
- Search by category, price and more
- See product descriptions, photos and related condition information
- View your available benefit allowance
- Track order status in real-time

CareAdvantage Dual Eligible Special Needs Plan (D-SNP) is a health plan that contracts with both Medicare and Medi-Cal to provide benefits of both programs to enrollees. Limitations and restrictions may apply. For more information, call the CareAdvantage Unit or read the CareAdvantage D-SNP 2026 Member Handbook.
Benefits and co-pays may change on January 1 of each year.
If you speak other languages other than English, language assistance services, free of charge, are available to you. Call 1-866-880-0606 (TTY: 1-800-735-2929 or dial 7-1-1). ( Download this statement in multiple languages.)
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